The Retail Motor Industry Organisation (MRI) is a proactive, relevant retail and associated motor industry organisation recoginsed as the leading voice in South Africa's automotive aftermarket. It servers the daily needs of its members and plays a key role in enabling motor traders to deliver a superior service to motoring consumers.
Menlyn Gearbox & Diff Centre is accredited by RMI and is party to the RMI Consumer Code of Conduct. This means our clients are assured that menlyn Gearbox, as an accredited member, undertakes to:
Sell quality products and services at a fair and reasonable price;
Honour both in letter and in spirit any guarantees applicable to products and services sold by us;
Acknowledges that, should there be a dispute between a consumer/customer and Menlyn Gearbox which could not be amicably settled at Management level, the consumer/customer has the right to refer such dispute to the RMI for investigation;
RMI’s Consumer Services divisions are deployed countrywide;
Professional intervention ensures a proud record of high success rate in dispute resolution.
